Terms & Conditions

Terms & Conditions, Policies & Legal Information

Aurilah Software T's & C's

Last updated: 13th January 2026

Aurilah Software is a boutique software development service operating under Aurilah LTD, a UK-based holding company.
By accessing our website, purchasing software, or engaging with Aurilah Software services, you agree to the terms set out below.

1. Terms & Conditions

1.1 About Aurilah Software

Aurilah Software provides:

Bespoke one-page websites
Simple applications
Middleware solutions
Pre-built code solutions

All software is fully designed, built, and tested prior to delivery.

1.2 Eligibility

Services are available to:

Adults aged 18 years or over

Businesses or individuals purchasing for legitimate use

1.3 Scope of Service

Aurilah Software provides completed software deliverables only.

We do not provide:

Ongoing technical support
Maintenance services
Software-as-a-Service (SaaS)
Hosting or domain management unless explicitly agreed in writing

1.4 Intellectual Property & Licensing

Unless otherwise agreed in writing:

Clients receive a licence to use the delivered software
Ownership of underlying intellectual property remains with Aurilah Software

You may not:

Resell or redistribute software
Claim authorship
Modify or reverse-engineer code without permission

Aurilah Software Privacy Policy

2. Privacy Policy

2.1 Data We Collect

We may collect:

Name and contact details
Project requirements and communications
Payment and invoicing information
Website usage data

2.2 How We Use Your Data

Your data may be used for:

Delivering software services
Client communication
Administrative and legal purposes
Marketing communications (with consent)

2.3 Group Data Sharing

Aurilah Software operates within the Aurilah LTD group.
Certain information may be securely shared with Aurilah LTD for:

Marketing and communications
Operational administration
Legal and compliance purposes

Your data is never sold to third parties.

Aurilah Software Accessibility Statement

3. Accessibility Statement

Aurilah Software is committed to accessibility and inclusive digital design.

We aim to:

Design clean, accessible interfaces
Follow reasonable accessibility best practices
Communicate clearly throughout projects

If you have accessibility requirements, please inform us prior to project commencement.

Aurilah Software Refunds & Returns Policy

4. Refund & Returns Policy

4.1 Digital & Bespoke Products

Due to the nature of bespoke and digital software products:

All sales are final once work has commenced or delivery has been made

Refunds are not available for:

Completed or partially completed software
Change-of-mind purchases

4.2 Fault Resolution

If software is delivered with a material fault:

Please notify us within 14 days of delivery
We will assess and, where appropriate, provide a fix or correction

Aurilah Software Delivery Policy

5. Delivery Policy

5.1 Delivery Method

Software is delivered electronically via:

Secure file transfer
Email
Repository access
Live deployment where agreed

5.2 Delivery Timeframes

Delivery timelines are agreed in advance.
Delays caused by missing client information or late approvals are not the responsibility of AURILAH SOFTWARE LTD.

Aurilah Software GDPR