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Terms & Conditions

Last updated: 8th January 2026

Aurilah Sales T's & C's

Aurilah Sales is a trading name operating under Sales Training Ltd and forms part of the

Aurilah LTD group of companies.
By accessing our website, purchasing a course, or engaging with Aurilah Sales content, you agree to the terms set out below.

1.1 About Aurilah Sales

Aurilah Sales provides:

  • Self-paced, text-based online sales education programmes

  • Digital learning materials and resources

Our programmes are designed for professional saleswomen and focus on ethical, confidence-led selling practices.

1.2 Eligibility

Our services are available to:

  • Adults aged 18 years or over
     

Programmes are intended for professional development and are not suitable for children.

1.3 Licence & Permitted Use

All Aurilah Sales content is:

  • Licensed for personal, non-commercial use only

  • Protected by UK intellectual property law
     

You may not:

  • Share login details

  • Reproduce, resell, or distribute content

  • Use materials to train others

1.4 No Guarantees

While Aurilah Sales is designed to support professional development, we do not guarantee:

  • Sales results

  • Income outcomes

  • Career advancement
     

Application of learning remains the responsibility of the participant.

Aurilah Sales Privacy Policy

2. Privacy Policy

2.1 Data We Collect

We may collect:

  • Name and contact details

  • Email address

  • Purchase and access records

  • Account and usage data

  • Communications with us

2.2 How We Use Your Data

Your data may be used for:

  • Course access and account management

  • Customer support

  • Administrative and legal purposes

  • Marketing communications (with consent)

2.3 Group Data Sharing

Aurilah Sales operates within the Aurilah LTD group.
Certain information may be securely shared between Sales Training Ltd and Aurilah LTD for:

  • Marketing and communications

  • Brand insights and analytics

  • Operational administration

  • Legal and compliance purposes

Data is never sold to third parties.

Aurilah Sales Accessibility Statement

3. Accessibility Statement

Aurilah Sales is committed to providing accessible and inclusive learning.

We aim to:

  • Use clear, professional language

  • Design content for readability

  • Support a range of devices and assistive technologies
     

If you encounter accessibility barriers, please contact us so reasonable adjustments can be considered.

Aurilah Sales Refunds & Returns policy

4. Refund & Returns Policy

4.1 Digital Programmes

Aurilah Sales products are delivered as digital content.

Under the Consumer Contracts Regulations 2013:

  • Once access to digital content has been granted, the right to cancel is waived

  • All sales are final

4.2 Faulty Access

If you experience:

  • Technical access issues

  • Incorrect content delivery
     

Please contact us promptly so the issue can be resolved.

Aurilah Sales Delivery Policy

5. Delivery Policy

5. Delivery Policy

Aurilah Sales programmes are delivered via:

  • Online learning platforms

  • Account-based access

  • Downloadable digital materials
     

Access is typically granted immediately or within a short timeframe after payment.

5.2 Access Responsibility

Aurilah Sales GDPR

It is your responsibility to:

  • Maintain secure login details

  • Ensure compatible devices and internet access

6. GDPR & Data Protection

Aurilah Sales complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You have the right to:

  • Access your personal data

  • Request correction

  • Request erasure where legally applicable

  • Restrict processing

  • Withdraw consent
     

Requests should be submitted via our official contact channels.
Identity verification may be required.

Aurilah Sales Complaints

7. Complaints

Aurilah Sales aims to deliver professional, respectful, and ethical learning experiences.

If you wish to make a complaint:

  1. Please submit your complaint in writing with full details

  2. We will acknowledge receipt within 5 working days

  3. We aim to resolve all complaints fairly and promptly
     

Complaints relating to subjective experience or expected outcomes do not constitute grounds for refunds.

8. Governing Law

These Terms & Policies are governed by the laws of Scotland.

Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

SALES TRAINING LTD

Contact

0141 255 1651

Company Number SC809936

Registered Address:

48 West George Street Glasgow, G2 1BP

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Aurilah Sales is the trading name of SALES TRAINING LTD. Aurilah® is a registered trademark of Aurilah LTD. Used under licence with consent by its subsidiaries. © 2026 Aurilah LTD. All rights reserved.

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