Aurilah Psychics
Terms & Conditions, Policies & Legal Information
Last updated: 30th December 2025
Aurilah Psychics is a trading name operating under Aurilah LTD, a UK-based boutique holding company.
By accessing our website, booking a service, or purchasing any digital or live offering, you agree to the terms set out below.
1. Terms & Conditions
1.1 About Aurilah Psychics
Aurilah Psychics provides spiritual and intuitive services, including but not limited to:
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Psychic Readings
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Mediumship
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Psychic Surgery
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Related spiritual guidance services
Aurilah Psychics is operated by a sole practitioner.
1.2 Eligibility
Services are available to:
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Adults aged 18 years or over only
We do not provide services to minors under any circumstances.
1.3 Nature of Services
All services provided by Aurilah Psychics are:
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For entertainment purposes only
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Spiritual and intuitive in nature
Offered for personal insight, reflection, and empowerment
They do not replace:
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Medical advice
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Mental health treatment
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Legal or financial advice
You should always seek appropriate professional support for such matters.
1.4 No Guarantees
Spiritual and intuitive work is subjective.
No guarantees are made regarding:
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Outcomes
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Accuracy
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Specific results
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Decisions made following a session
By booking, you accept full responsibility for your choices and actions.
2. Privacy Policy
2.1 Data We Collect
We may collect:
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Name and contact details
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Email address
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Booking information
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Payment records
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Communications with us
We do not request unnecessary sensitive personal data.
2.2 How We Use Your Data
Your data may be used for:
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Providing purchased services
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Account management
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Customer support
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Legal and administrative purposes
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Improving our services
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Marketing communications (with consent)
2.3 Group Data Sharing
Aurilah Psychics operates within the Aurilah LTD group.
Certain information may be securely shared between Aurilah Psychics and Aurilah LTD for:
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Marketing and communications
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Operational administration
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Brand analytics
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Legal and regulatory compliance
Your data is never sold to third parties.
2.4 Confidentiality
All sessions are treated as confidential. All sessions are recorded.
Information shared during a session will not be disclosed unless required by law.
3. Accessibility Statement
Aurilah Psychics is committed to providing an inclusive and respectful experience.
We aim to:
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Use clear and compassionate communication
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Offer calm, supportive interactions
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Provide reasonable adjustments where possible
If you have accessibility needs or concerns, please contact us in advance of booking so we can accommodate where appropriate.
4. Refund Policy
Due to the nature of spiritual and intuitive services:
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All sales are final
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No refunds are provided once a session has taken place
For digital spiritual content, refunds are not available once access has been granted.
If a session cannot proceed due to a fault on our part, an alternative date or solution will be offered.
5. Cancellations
5.1 Client Cancellations
Clients must provide at least 48 hours’ notice to cancel or reschedule a session.
Cancellations made:
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With sufficient notice may be rescheduled at our discretion
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Without sufficient notice will not be refunded or rescheduled
5.2 Practitioner Cancellations
If Aurilah Psychics needs to cancel a session, you will be offered:
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A rescheduled session, or
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A refund where appropriate
6. Delivery Policy
6.1 Live Sessions
Live sessions are typically delivered:
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Online via Google Meet, WhatsApp or similar platforms
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At the scheduled time agreed during booking
It is the client’s responsibility to:
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Attend on time
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Ensure suitable internet access
Provide a calm, private environment
6.2 Digital Content
Any digital spiritual products are delivered electronically via:
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Website access
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Email
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Download links
7. GDPR & Data Protection
Aurilah Psychics complies with the UK GDPR and Data Protection Act 2018.
You have the right to:
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Access your data
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Request correction
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Request deletion (where legally applicable)
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Restrict processing
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Withdraw consent at any time
Requests should be made via our official contact channels.
Identity verification may be required.
8. Complaints
Aurilah Psychics aims to offer services with care, respect, and integrity.
If you wish to make a complaint:
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Please submit it in writing with full details
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We will acknowledge your complaint within 5 working days
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We aim to resolve all complaints fairly and professionally
Complaints relating to spiritual interpretation or personal outcomes do not constitute grounds for refunds.
9. Governing Law
These Terms & Policies are governed by the laws of Scotland.
Any disputes shall fall under the exclusive jurisdiction of the UK courts.
AURILAH PSYCHICS LTD
Contact
0141 255 0958
Company Number SC872407
Registered Address:
48 West George Street Glasgow, G2 1BP
Our services are for 18 years and older. Services are for entertainment purposes only and should not be used as a substitute for professional advice. We are not permitted to provide guidance relating to health (incl. pregnancy) or legal questions, so please do not ask. Aurilah® is a registered trademark of Aurilah LTD. Used under licence with consent by its subsidiaries. © 2026 Aurilah LTD. All rights reserved.