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Aurilah Home Ed

Terms & Conditions, Policies & Legal Information

Last updated: 30th December 2025

Aurilah Home Ed is a trading name of Aurilah Learning LTD, a subsidiary of Aurilah LTD, a UK-based boutique holding company.

By accessing or using our website, services, digital products, or learning materials, you agree to be bound by the terms set out below.

Aurilah Home Ed T's & C's

1. Terms & Conditions

1.1 About Us

Aurilah Home Ed provides online educational content, digital lessons, and downloadable learning resources for home-educating families in the United Kingdom.

Aurilah Home Ed operates under Aurilah Learning LTD, which forms part of the Aurilah LTD group of companies.

1.2 Eligibility

Our services are intended for:

  • Parents, guardians, or legal carers of children

  • Adults aged 18 or over purchasing on behalf of a child

Children must not create accounts or make purchases independently.

1.3 Digital Content & Licensing

All content provided by Aurilah Home Ed, including lessons, text, downloads, workbooks, and course materials, is:

  • Licensed for personal, non-commercial use only

  • Protected by UK copyright law

You may not:

  • Copy, reproduce, distribute, resell, or share content

  • Upload materials to third-party platforms

  • Use content for teaching others outside your own household

1.4 Educational Disclaimer

Aurilah Home Ed provides supplementary educational materials.
We are not a school, local authority, or examining body, and do not provide formal qualifications unless explicitly stated.

Parents and guardians remain responsible for compliance with UK home education requirements.

1.5 Changes to Services

Aurilah Home Ed Privacy Policy

We reserve the right to:

  • Update or amend content

  • Modify lesson structures

  • Add or remove materials
     

Access to purchased content will not be unfairly withdrawn without reasonable notice.

2. Privacy Policy

2.1 Data We Collect

We may collect and process:

  • Name and contact details

  • Email address

  • Billing information

  • Purchase history

  • Website usage data

  • Communications with us
     

We do not intentionally collect personal data directly from children.

2.2 How We Use Your Data

Your data may be used for:

  • Providing purchased services

  • Account management

  • Customer support

  • Legal and administrative purposes

  • Improving our services

  • Marketing communications (with consent)

2.3 Group Data Sharing

As Aurilah Home Ed operates within the Aurilah LTD group, certain data may be securely shared between Aurilah Learning LTD and Aurilah LTD for:

  • Marketing and communications

  • Brand insights and analytics

  • Customer relationship management

  • Operational and legal compliance
     

Data is never sold to third parties.

Aurilah Home Ed Accessibility Statement

2.4 Data Storage & Security

We take reasonable technical and organisational measures to protect your data. Data is stored securely and only accessed by authorised personnel.

3. Accessibility Statement

Aurilah Home Ed is committed to providing an accessible and inclusive experience for all users.

We aim to:

  • Use clear, readable language

  • Maintain clean, simple layouts

  • Ensure compatibility with common assistive technologies

  • Minimise unnecessary sensory overload where possible
     

If you experience any accessibility barriers, please contact us so we can work towards a suitable adjustment.

Aurilah Home Ed Refund & Returns Policy

4. Refund & Returns Policy

4.1 Digital Products

Due to the nature of digital content, all sales are final once access or download has been provided.

Under the Consumer Contracts Regulations 2013, by purchasing digital content you:

  • Acknowledge that access begins immediately

  • Agree that your right to cancel is waived once content is delivered

4.2 Faulty or Incorrect Content

If a product is:

  • Technically faulty

  • Inaccessible due to an error on our part

  • Not as described
     

Please contact us within 14 days so we can investigate and offer a resolution where appropriate.

Aurilah Home Ed Delivery Policy

5. Delivery Policy

5.1 Digital Delivery

All Aurilah Home Ed products are delivered digitally via:

  • Website access

  • Account login

  • Downloadable files

  • Email delivery (where applicable)
     

Access is usually granted immediately or within a short timeframe following payment.

5.2 Access Issues

Aurilah Home Ed GDPR

If you experience delays or access problems, please contact us promptly so we can resolve the issue.

6. GDPR & Data Protection

Aurilah Learning LTD and Aurilah LTD comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your Rights Include:

  • Right to access your data

  • Right to rectification

  • Right to erasure (where applicable)

  • Right to restrict processing

  • Right to data portability

  • Right to withdraw consent
     

Requests can be made by contacting us using the details below.
We may need to verify your identity before fulfilling requests.

Aurilah Home Ed Complaints Policy

7. Complaints

We aim to provide a calm, respectful, and high-quality experience at all times.

If you have a complaint:

  1. Please contact us in writing with full details
     

  2. We will acknowledge your complaint within 5 working days
     

  3. We aim to resolve all complaints fairly and promptly
     

Complaints should be submitted via our official contact channels listed below on the website.

8. Governing Law

These Terms & Policies are governed by and interpreted in accordance with the laws of Scotland.

Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

AURILAH LEARNING LTD

Contact

0141 255 2531

Company Number SC840035

Registered Address:

48 West George Street Glasgow, G2 1BP

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Aurilah Home Ed is the trading name of AURILAH LEARNING LTD. Aurilah® is a registered trademark of Aurilah LTD. Used under licence with consent by its subsidiaries. © 2026 Aurilah LTD. All rights reserved.

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