Aurilah Books Ltd
Terms & Conditions, Policies & Legal Information
Last updated: 2nd January 2026
Aurilah Books Ltd is a UK-based publishing company and forms part of the Aurilah LTD group of companies.
By accessing our website, purchasing our books, or engaging with our content, you agree to the terms set out below.
1. Terms & Conditions
1.1 About Aurilah Books Ltd
Aurilah Books Ltd publishes:
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Ebooks
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Paperbacks
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Digital written content
Our publications span categories including personal and spiritual growth, business, leadership, lifestyle, home and family, and illustrated children’s books.
1.2 Eligibility
Purchases may be made by:
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Adults aged 18 years or over
Parents or guardians are responsible for purchases made for children.
1.3 Intellectual Property
All content published by Aurilah Books Ltd, including text, illustrations, designs, and layouts, is protected by UK copyright law.
You may not:
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Copy or reproduce content beyond personal use
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Distribute, resell, or share digital files
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Modify or adapt content without written permission
1.4 Content Disclaimer
Books published by Aurilah Books Ltd are provided for:
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Informational
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Educational
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Inspirational purposes only
They do not constitute:
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Medical advice
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Legal advice
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Financial advice
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Therapeutic or clinical treatment
Readers remain responsible for how information is applied.
2. Privacy Policy
2.1 Data We Collect
We may collect:
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Name and contact details
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Email address
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Purchase and order information
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Customer communications
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Website usage data
2.2 How We Use Your Data
Your data may be used for:
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Order processing
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Customer support
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Administrative and legal purposes
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Marketing communications (with consent)
2.3 Group Data Sharing
Aurilah Books Ltd operates within the Aurilah LTD group.
Certain data may be securely shared with Aurilah LTD for:
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Marketing and communications
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Brand insights and analytics
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Operational administration
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Legal and compliance purposes
Your data is never sold to third parties.
2.4 Data Security
We take appropriate measures to protect personal data and limit access to authorised personnel only.
3. Accessibility Statement
Aurilah Books Ltd is committed to accessibility and inclusion.
We aim to:
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Use clear, considerate language
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Design digital content with readability in mind
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Support common ebook accessibility features where possible
If you experience accessibility barriers with any of our publications, please contact us so we can consider reasonable adjustments or alternatives.
4. Refund & Returns Policy
4.1 Digital Products
For ebooks and digital downloads:
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All sales are final once access or download has been provided
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No refunds are available after delivery, in line with UK consumer law
4.2 Physical Books
For paperbacks:
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Returns are accepted only if items arrive damaged or faulty
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You must notify us within 14 days of receipt
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Items must be returned in original condition where applicable
Refunds or replacements will be issued at our discretion following inspection.
5. Delivery Policy
5.1 Digital Delivery
Digital books are delivered electronically via:
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Download links
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Email delivery
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Third-party platforms (such as Amazon KDP) where applicable
5.2 Physical Delivery
Physical books are delivered via third-party fulfilment partners.
Delivery times may vary depending on location and platform.
Aurilah Books Ltd is not responsible for delays outside our control.
6. GDPR & Data Protection
Aurilah Books Ltd complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
You have the right to:
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Access your personal data
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Request corrections
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Request erasure where legally applicable
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Restrict processing
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Withdraw consent at any time
Requests should be submitted via our official contact channels.
Identity verification may be required.
7. Complaints
Aurilah Books Ltd aims to deliver high-quality publications and a respectful customer experience.
If you wish to raise a complaint:
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Please submit your complaint in writing with full details
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We will acknowledge receipt within 5 working days
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We aim to resolve all complaints fairly and promptly
Complaints relating to subjective interpretation of content do not constitute grounds for refunds.
8. Governing Law
These Terms & Policies are governed by the laws of Scotland.
Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
AURILAH BOOKS LTD
Contact
0141 255 0956
Company Number SC871282
Registered Address:
48 West George Street Glasgow, G2 1BP
Aurilah® is a registered trademark of Aurilah LTD. Used under licence with consent by its subsidiaries. © 2026 Aurilah LTD. All rights reserved.